PRIVACY POLICY
1. INTRODUCTION This Privacy Policy is issued by Delvion Dynamics LLC, a New Mexico Limited Liability Company with Employer Identification Number (EIN) 39-5004961 and Entity ID 0008056590, registered with the New Mexico Secretary of State. Our principal place of business is located at 1209 Mountain Road Pl NE Ste R, Albuquerque, New Mexico 87110, United States. Delvion Dynamics LLC operates as a digital marketing agency, providing professional services including search engine optimization, pay-per-click advertising management, social media management, content marketing, email marketing, brand strategy development, and marketing analytics. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at delviondynamics.com or engage our services. By using our website or services, you consent to the practices described in this policy. 2. INFORMATION WE COLLECT We collect several categories of personal information, depending on your relationship with us: 2.1 Information You Provide Directly Contact information: full name, email address, telephone number, postal address Business information: company name, job title, industry sector, business size, website URL Marketing preferences: your interests, objectives, budget parameters Communication records: correspondence, meeting notes, feedback Payment information: billing address, bank account details (processed by third-party payment processors) 2.2 Information Collected Automatically When you visit our website, we automatically collect: Device information: IP address, browser type and version, operating system, device type Usage data: pages visited, time spent on pages, click-through rates, referral sources Location data: approximate geographic location derived from IP address Cookies and similar tracking technologies (see Section 8) 2.3 Information from Third Parties Business contact databases and professional networking platforms Analytics providers (Google Analytics, Meta Pixel) Advertising networks and partners 3. HOW WE USE YOUR INFORMATION We process personal information for the following lawful purposes: 3.1 To Provide Our Services Delivering the digital marketing services you have contracted Managing your account and project deliverables Communicating about project timelines, milestones, and results Processing payments and issuing invoices 3.2 For Legitimate Business Interests Improving our website functionality and user experience Analyzing service performance and client satisfaction Developing new services and marketing strategies Preventing fraud and ensuring security 3.3 For Legal Compliance Complying with applicable federal, state, and local laws Responding to legal requests and court orders Maintaining accurate financial and tax records Enforcing our Terms of Service 3.4 With Your Consent Sending marketing communications about our services Sharing testimonials or case studies (anonymized unless otherwise agreed) Participating in industry research or surveys 4. HOW WE SHARE YOUR INFORMATION 4.1 Service Providers We engage trusted third-party service providers to perform functions on our behalf, including: Payment processing (Stripe, PayPal, bank transfer services) Website hosting and cloud infrastructure Email delivery and marketing automation Analytics and performance monitoring Customer relationship management All service providers are contractually bound to use your information solely for the purposes we specify and to maintain appropriate security measures. 4.2 Professional Advisers We may disclose information to: Accountants and auditors for financial reporting Legal counsel for contract review or dispute resolution Insurance providers for professional liability coverage 4.3 Legal and Regulatory Disclosures We may disclose information when required by law, including: Compliance with subpoenas, court orders, or legal process Protection of our rights, property, or safety Prevention or investigation of fraud or illegal activity 4.4 Business Transfers In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity, subject to confidentiality obligations. 4.5 We Do Not Sell Your Information Delvion Dynamics LLC does not sell, rent, or trade personal information to third parties for their marketing purposes. 5. DATA SECURITY We implement comprehensive technical and organizational measures to protect your personal information: Encryption: SSL/TLS encryption for data in transit; AES-256 encryption for sensitive data at rest Access Controls: Role-based access restrictions; multi-factor authentication for internal systems Network Security: Firewalls, intrusion detection systems, regular vulnerability assessments Employee Training: Annual privacy and security awareness training for all personnel Incident Response: Documented breach notification procedures compliant with applicable laws 6. DATA RETENTION We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law: Data Category Retention Period Legal Basis Client contact and business information 7 years after contract termination IRS tax record requirements Financial and payment records 7 years Federal tax compliance (26 U.S.C. § 6501) Marketing communications data Until consent withdrawal or 3 years of inactivity CAN-SPAM Act compliance Website analytics data 26 months Legitimate business interest Contractual correspondence 7 years Statute of limitations for contract disputes 7. YOUR RIGHTS Under applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the following rights: 7.1 Right to Know You may request disclosure of: The categories of personal information we have collected about you The specific pieces of personal information we hold The categories of sources from which we collect information The business or commercial purposes for collecting or selling information The categories of third parties with whom we share information 7.2 Right to Delete You may request deletion of personal information we have collected, subject to exceptions required by law (e.g., tax records, active contracts). 7.3 Right to Correct You may request correction of inaccurate or incomplete personal information. 7.4 Right to Opt-Out You may opt out of: The sale of personal information (we do not sell personal information) Sharing of personal information for cross-context behavioral advertising 7.5 Right to Non-Discrimination We will not discriminate against you for exercising any of your privacy rights, including by denying services, charging different prices, or providing a different quality of service. 7.6 Exercising Your Rights To exercise any of these rights, please contact us using the information in Section 10. We will verify your identity before processing your request and will respond within 45 days of receipt. If we require additional time, we will notify you within the initial 45-day period. 8. COOKIES AND TRACKING TECHNOLOGIES 8.1 What Are Cookies Cookies are small text files placed on your device when you visit a website. They enable the website to remember your actions and preferences over time. 8.2 Types of Cookies We Use Category Purpose Duration Required? Essential Authentication, security, load balancing Session to 1 year Yes Functional Language preferences, form auto-fill 1 year No Analytics Website traffic analysis, user behavior 2 years No Marketing Ad performance measurement, retargeting 90 days No 8.3 Third-Party Cookies We use cookies from the following providers: Google Analytics: Website traffic and user behavior analysis Meta (Facebook/Instagram): Advertising effectiveness and audience insights LinkedIn: Professional audience targeting and campaign measurement 8.4 Managing Cookies You can control cookies through: Our cookie consent banner (presented on first visit) Your browser settings (block or delete cookies) Industry opt-out tools (e.g., Network Advertising Initiative, Digital Advertising Alliance) 9. INTERNATIONAL DATA TRANSFERS Delvion Dynamics LLC primarily processes data within the United States. If we transfer personal information outside the United States, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions recognized under applicable law. 10. CHILDREN'S PRIVACY Our website and services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately. 11. CHANGES TO THIS POLICY We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The "Last Updated" date at the top indicates the most recent revision. Material changes will be notified through: A prominent notice on our website Direct email communication to active clients 12. CONTACT INFORMATION For questions, concerns, or to exercise your privacy rights, contact: Delvion Dynamics LLC Address: 1209 Mountain Road Pl NE Ste R, Albuquerque, New Mexico 87110, United States Email: privacy@delviondynamics.com (or ceo@delviondynamics.com) Telephone: +1 (505) 631-0958 If you are not satisfied with our response, you may file a complaint with: The New Mexico Attorney General's Office: https://www.nmag.gov/ The Federal Trade Commission: https://www.ftc.gov/